Privacy Policy

BJM Recovery Ltd (“we”, “us”, “our”) is a UK company registered in England and Wales under company number 08473109. Our registered office is Radcliffe House, Lode Lane, Solihull, England, B91 2AA.

We are the data controller for the personal information described in this policy. Questions about this policy or about how we handle your information should be sent to info@bjmrecovery.com.

We provide specialist support to investors seeking to pursue the recovery of money lost through unregulated investments, investment schemes and other problematic investment arrangements. Because of the nature of that work, the information people send us is often detailed and sensitive.

Information submitted through our contact and recovery assessment forms. When you complete an enquiry or recovery assessment form, we collect what you choose to tell us about your situation.

Identity and contact information. Your name, email address, telephone number and, where you provide it, your postal address and preferred method of contact.

Investment and case information supplied by prospective clients. Details of the investment, the amount invested and lost, the parties and companies involved, dates, payment routes, the representations made to you, and any steps you have already taken to recover your money.

Documents you upload. Contracts, subscription agreements, brochures and promotional material, correspondence, bank and payment records, statements, certificates, and any other documentation you send us. These may contain financial information and information about third parties.

Website usage information. Technical information such as IP address, device and browser type, pages viewed and referring pages, collected only to the extent permitted by your cookie choices.

We do not ask you to provide special category data (such as health information). If it is relevant to your matter and you choose to send it, we will handle it in accordance with UK GDPR, on the basis that the processing is necessary for the establishment, exercise or defence of legal claims.

We use strictly necessary cookies to operate this website. Analytics, functional and marketing cookies are not set unless you consent to them. Full details, and the controls to change or withdraw your consent, are set out in our Cookie Policy.

• To respond to your enquiry and answer your questions.
• To assess the circumstances of your matter and the options that may exist.
• Where you instruct us, to progress and administer your matter.
• To communicate with you about your case and keep you updated.
• To keep records of the work we carry out and the advice we give.
• To comply with our legal, regulatory and record-keeping obligations.
• To operate, secure and improve this website.
• Where you have asked to receive them, to send you updates about our services. You can opt out at any time.

Steps prior to entering a contract, and performance of a contract — assessing your enquiry and carrying out work on a matter you have instructed us on.

Legitimate interests — operating and securing our business and website, keeping proper records, and responding to general enquiries, where our interests are not overridden by your rights.

Legal obligation — where we are required to retain or disclose information by law.

Consent — for non-essential cookies and for any marketing communications. Consent can be withdrawn at any time.

We may share your information with:

• Third parties involved in progressing your matter, where you have instructed us to do so — for example insolvency practitioners, legal advisers, investigators or counterparties.
• Service providers and processors who support our business, such as IT, hosting, email, secure file storage and case management providers.
• Regulators, law enforcement, courts or other authorities where we are legally required or permitted to do so.
• Professional advisers such as our accountants, auditors and insurers.

We do not sell your personal information.

Where a third party processes personal information on our behalf, we put a written contract in place requiring appropriate security measures and restricting use of the information to our instructions.

We keep personal information only for as long as necessary for the purposes described in this policy, including to meet legal, regulatory and record-keeping requirements. When information is no longer needed it is securely deleted or anonymised.

We maintain technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or disclosure, including encrypted transmission of website form submissions, access controls and staff confidentiality obligations. No transmission over the internet can be guaranteed to be completely secure.

Personal information is ordinarily held within the UK. Where a transfer outside the UK does take place, we will ensure an appropriate safeguard is in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.

Under UK GDPR you have the right to:

• Be informed about how your information is used.
• Access a copy of the personal information we hold about you.
• Have inaccurate information corrected.
• Ask us to erase information, in certain circumstances.
• Ask us to restrict processing, in certain circumstances.
• Data portability, in certain circumstances.
• Object to processing based on our legitimate interests.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact info@bjmrecovery.com. We may need to verify your identity before responding, and we will respond within the statutory time limits.

If you are unhappy with how we have handled your personal information, please contact us first at info@bjmrecovery.com so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.

BJM Recovery Ltd
Company Number: 08473109

Registered Office:
Radcliffe House, Lode Lane, Solihull, England, B91 2AA

Privacy enquiries: info@bjmrecovery.com.

We may update this policy from time to time. The current version was last updated in August 2026. Where changes are significant, we will take reasonable steps to bring them to your attention.