Question 1

How is my case assessed?

Accepted Answer

Every investment recovery matter is assessed individually. The circumstances of the investment, the available evidence, the parties involved and the applicable recovery process will determine the appropriate course of action, and we are straightforward with clients about what we believe is realistically achievable.

Question 2

How much money do I need to have lost?

Accepted Answer

There is no fixed minimum. We assess each enquiry on its circumstances, including the amount involved, the evidence available and whether a realistic recovery route exists.

Question 3

How long does recovery take?

Accepted Answer

Timelines vary considerably depending on the circumstances, the parties involved, the jurisdictions concerned and the recovery route pursued. Some matters conclude in months; others take significantly longer.

Question 4

Can you help with unregulated investments?

Accepted Answer

Unregulated investments are a core part of our specialist focus. Because such investments often sit outside mainstream protections, the available routes differ from those for regulated products, and we assess each case individually.

Question 5

What information do you need from me?

Accepted Answer

Typically: investment agreements and contracts, brochures or promotional material, emails and correspondence, payment and bank records, details of the parties involved, and any previous complaint or recovery attempts.

Question 6

Can you help if I have already tried to recover my money?

Accepted Answer

Previous attempts do not necessarily prevent an assessment. We will review what has already happened and consider whether any further avenues remain open.

Question 7

Will my information be confidential?

Accepted Answer

Yes. Enquiries are handled confidentially and your personal data is processed in accordance with UK GDPR. Information is only shared where it is necessary to progress your matter or where we are required to do so by law.

Question 8

Do you work with clients outside the UK?

Accepted Answer

We are a UK-based firm and matters frequently involve overseas parties or jurisdictions. Whether we can assist depends on the circumstances of the case, which we will confirm following an initial assessment.

Frequently asked questions

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